Abonnement did not activate ?!

  • 13 January 2020
  • 1 reactie
  • 46 Bekeken

Good evening everyone. I just purchased an abonnement for 1 month period and I paid for it but it did not activate. Can someone tell me why? This is the second time I buy this abonnement and on the first there were no problems at all. I paid and I recieved an e mail straight away for confirming. NOW I didnt recieve anything and in my ns Acc I still dont have the abonnement. Please Help me ?

1 reactie

Good evening M P Andonov and welcome to the NS Community!

Without looking at your customer file I can't say what happened or went wrong in your case. The best I can recommend is to contact our Customer Service and have them check the situation. They'll be able to see what exactly went wrong or what the situation is. You can reach us by phone (030-7515155), via Twitter or Facebook, or you can start a chat conversation (top right option).