cancel an offer of NS card

  • 17 september 2018
  • 1 reactie
  • 51 Bekeken

I have the offer with 60% discount during off-peak time. For the coming period, 27 October 2018 to 27 October 2019, I want to cancel this offer because I don't travel a lot, the annual 50 euro per year is not cost-effective for me.

My NS card number is 3528 ### #### #### (removed by moderator), and the reference number for this offer is ### (removed by moderator), as I know, you have already taken the money from my account, I also want the money back.


1 reactie

Hi Jing. Welcome to the Community.

I understand you want to cancel your Dal Voordeel product. You can contact our Customer Service to cancel your product. This is easiest via Facebook, Twitter or Chat. All our channels are super busy at this time so a response can take a little longer though.