Hi, I subscribed to flex 2 months ago and automatically was switched to Reizen op rekening. When I canceled flex abonament, reizen op rekening was still active. I still have balance on my OV chip card (26 eur) that I would like to use, but it seems like it has been blocked from use.
How do I cancel my reizen op rekening? Or how do I now use, or transfer to my bank account my OV-chip credit without cancelling reizen op rekening?
These are 2 different questions. I actually like reizen op rekening, but would also like to have access to and use my remaining OV-chip credit.
Thank you for your answer.
Beste antwoord door Sascha NS
Hi Jecapav! Welcome to the NS Community.
As bahnrider stated the remaining credit on your OV-chipcard should have been refunded per your first monthly NS Flex invoice. On rare occasions this can also get credited directly to your bank-account. Therefore the remaining credit on your card shouldn’t exist and your first question has been answered!
If I’m reading your post correctly you currently have ‘NS Flex zonder abonnement’ which means the Reizen op Rekening is still active but you’re not paying for a added discount-subscription. This is the barebones version of NS Flex which, seemingly, is perfect for you.