I subscribed for Dal voordeel a month ago and I realised that weekend vrij is the better option for me, could I possibly upgrade or cancel without losing my payment made on the Dal voordeel?
Beste antwoord door Slidestops
In the first year of your contract you can always up
grade your subscription to a more expensive one. You can't down
grade it. Since Weekend Vrij is more expensive, this is not a problem.
You can transfer to a more expensive season ticket within the first year. If you wish to do this, please contact NS Customer Service.
The fastest way to contact the customer service is by sending a DM via Twitter or Facebook, using the LiveChat function or calling the customer service.