I have a question is it possible to combine Traject Vrij with Altijd Voordeel? I have on my chip cart Altijd Voordeel, but I need because of daily commuting Traject Vrij. If not how can I cancel my product online and ad Traject Vrij.
Thank you in advance for any help
Beste antwoord door Stijn NS
No, it is not possible to use the benefits of both these subscriptions simultaneously on the same card. If you currently have a continuous Altijd Voordeel subscription active, you can add a single month of Traject Vrij on the same card, but during that month, the Traject Vrij subscription will take priority on all trips, so you're effectively losing the 20% discount during rush hours for that month. If you wish to use the benefits from both subscriptions simultaneously, you'll have to purchase the Traject Vrij subscription on a separate card.
If you want to change the Altijd Voordeel subscription into the Traject Vrij subscription, you can do this via your Mijn NS account. Of course, you can also contact our Customer Service for that.