beantwoord

Delayed payment

  • 14 January 2023
  • 3 reacties
  • 67 Bekeken

Last month I was unable to pay my invoice due to insufficient balance. At home I have received a letter with giro collection form. I have just payed it online. Can I still use my OV chipkaart?

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Beste antwoord door MoDe 14 January 2023, 12:21

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3 reacties

Reputatie 7
Badge +3

Yes, you can use your OV-chipkaart.

And do you know how long does it take to know if NS has received the transaction correctly?

Reputatie 6
Badge +2

Hi teresa_nt12!

That will take a few days. If you want to make sure if we did receive your payment, you can contact our costumer service a few days after your payment. 

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