Skip to main content

Last month I was unable to pay my invoice due to insufficient balance. At home I have received a letter with giro collection form. I have just payed it online. Can I still use my OV chipkaart?

Yes, you can use your OV-chipkaart.


And do you know how long does it take to know if NS has received the transaction correctly?


Hi teresa_nt12!

That will take a few days. If you want to make sure if we did receive your payment, you can contact our costumer service a few days after your payment. 


Reageer