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Double paid

  • 6 October 2023
  • 1 reactie
  • 52 Bekeken

Hello,

I had a subscription for NS Flex Weekend Free at €34.95 per month, which has been active since July 23rd. However, today, I changed to NS Flex Dal Voordeel at €2.50 per month. Now, I am wondering if I will need to pay for both subscriptions or not. Should I cancel the NS Flex Dal Voordeel subscription and reapply on October 23rd to avoid double payment? I have not used the train since the last payment.

Thank you!

Erika C

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Beste antwoord door mrfreeze 6 October 2023, 14:42

Bekijk origineel

1 reactie

Reputatie 7
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Hi ErikaC,

I already answered your question in the other topic.

If you change your subscription you won't be charged for both subscriptions. The costs will be recalculated on a per-day basis. So you probably will get a refund for the unused period of Weekend Vrij minus the costs of Dal Voordeel.

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