Beste antwoord door Pe_peBekijk origineel
I left the Netherlands about a year ago, and I distinctly remember canceling my 40% discount because I returned to my home country. Throughout the past year, I've had two business trips to the Netherlands and continued using my OV. I figured I still had the discount because I paid for this year before leaving, however now that I'm not residing there anymore I got surprised by a 90E charge that was forwarded to me by a debt collector. I received no notification from NS that I still had the discount, or even that the payment did not go through. I do not wish to have the discount anymore, and I don't understand what happened. Is there anything that can be done regarding this? 😞
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