beantwoord

Need to end the Dal Voordeel from abroad

  • 3 december 2014
  • 2 reacties
  • 113 Bekeken

I was living in the Netherlands last year and quite stupidly I completely forgot to cancel my NS Dal Voordeel before leaving the country. I blocked my OV card, now who can I contact to close my Dal Voordeel ? I pay an insane amount of money to phone to the Netherlands so an online solution would be preferable.

Thank you very much in advance!
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Beste antwoord door Laura B. NS 3 december 2014, 15:15

Dear diravan! Welcome to the NS serviceforum. I would like to help you further, but I need your personal details. Could you send me a private message?
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Reputatie 1
What You can do is use the function to search on ns.nl but only in Dutch.
If You fill out "info email sturen"You find the information to send an email to Ns Clientenservice.
Important to mention in the email is that you live abroad.
Thats the only way to cancel your Dalvoordeel if You dont want to call.
Dear diravan! Welcome to the NS serviceforum. I would like to help you further, but I need your personal details. Could you send me a private message?

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