On the 7 September I paid for ns flex. When I will receive the card?
Beste antwoord door Denice NS
Hi FunnyZlateva. Welcome to the Community.
Unfortunately Customer Service OV-chipcard, who creates and sends the card, has a delay in their production. This is why you probably have not received your card yet. You can contact our Customer Service to check if your order has come in correctly. If so, it has to do with the delay Customer Service OV-chipcard is experiencing. If you had ordered a discount or a free travel product and you are now making extra costs you can get these costs refunded by contacting our Customer Service.