I have query on my NS Flex plan.
My OV Chipkaart holds some balance, so does my balance will get deducted on month end from card or from my bank account?
Beste antwoord door Mark NS
Hi Ajinkya, welkom to the NS Community.
When you activate NS Flex at a ticket machine, we'll take the balance of the OV-chipcard and you'll receive it refunded on the next NS Flex invoice. The refund of the balance will be settled with possible subscription -and journey costs.