beantwoord

Payment

  • 25 maart 2020
  • 1 reactie
  • 56 Bekeken

Hello Good Day, 

I recently had a problem in paying automatically so I did it manually but I forgot to put the description when I did the transfer. Will it be trace as my payment? Or should I make another transfer? Thank You.

icon

Beste antwoord door Mark NS 26 maart 2020, 10:36

Hi chabelita_90, welcome to the NS Community. 

A payment without a payment reference usually will be refunded automatically to you, because we couldn't link it to the outstanding payment. For further information, you can contact the Customer Service, preferably by chat, Facebook or Twitter. If we didn't receive the payment, you can transfer it again with client number, invoice number and/or payment reference in the description. 

Bekijk origineel

1 reactie

Badge

Hi chabelita_90, welcome to the NS Community. 

A payment without a payment reference usually will be refunded automatically to you, because we couldn't link it to the outstanding payment. For further information, you can contact the Customer Service, preferably by chat, Facebook or Twitter. If we didn't receive the payment, you can transfer it again with client number, invoice number and/or payment reference in the description. 

Reageer