beantwoord

payment pending

  • 3 mei 2015
  • 2 reacties
  • 171 Bekeken

Hi,

I wanted to take a monthly subscription for train, but my payment is pending. I'm pretty sure smthg went wrong cause The error happened before I had to scan with the bank random reader (and put the code). Now the payment is pending, i cannot cancel it and do it again, and i have still no subscription.

Thx for your help.

Caroline
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Beste antwoord door Thijs NS 4 mei 2015, 11:59

I think the payment failed, I can cancel your order, so you can make a new order. Please send me a private message about this with your address and card number. You can send me a private message by clicking on my username and then on 'stuur bericht'.
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2 reacties

I think the payment failed, I can cancel your order, so you can make a new order. Please send me a private message about this with your address and card number. You can send me a private message by clicking on my username and then on 'stuur bericht'.
Hi,
Thx, I sent you a message. Without the personal infos though ;)
If you can cancel it so i can do it again, it would be great 🙂

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