beantwoord

Stop the subscription: Referentienummer: 13336748

  • 26 maart 2018
  • 1 reactie
  • 51 Bekeken

  • Anonymous
  • 0 reacties
Hello,

I would like to stop the subscription for the whole year since I don't stay in Netherlands anymore.
Ov chipkaart no: 3528 0200 8121 6074.

Regards,
Surabi
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Beste antwoord door Tochjo 26 maart 2018, 05:32

To end a subscription you need to contact customer service directy. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.



Note that after contacting customer service you need to confirm the cancellation of your subscription at a ticket machine. Customer service will inform you about this. Don't forget this step, as the cancellation will not be complete until you do so.
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To end a subscription you need to contact customer service directy. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

Note that after contacting customer service you need to confirm the cancellation of your subscription at a ticket machine. Customer service will inform you about this. Don't forget this step, as the cancellation will not be complete until you do so.

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