I need to cancel my NS abonnement, however, since I am living abroad at the moment I cannot call you nor deactivate the card in a machine. How can you help me in this case?
Thank you very much in advance and sorry for the inconvenience.
Beste antwoord door Thom
Just contact Customer service. A phone call may be expensive but a chat is also possible. They will block your card and terminate your subscription. It was not possible but they can do this now.
By telephone 0031 30-7515155. This is 24/7, not all services are.
Contact by Twitter: https://twitter.com/ns_online
By Facebook: https://nl-nl.facebook.com/nederlandsespoorwegen
By chat: : http://www.ns.nl/klantenservice/contact