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Traject Vrij Transaction failed

  • 14 januari 2020
  • 1 reactie
  • 46 Bekeken

  • Op het juiste spoor
  • 0 reacties

Hi,

I was trying to rechanrge my card for Traject vrij subscription. The transaction has taken place and money is deducted from the bank account but I have not received confirmation email from NS. How would I know that everyting went smooth?

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Beste antwoord door Sanne NS 14 januari 2020, 21:54

Hi Govi and welcome to the NS Community! 

 The best thing you can do is contact our customer service. Click here to contact them. They can check what has happened for you. 

Bekijk origineel

1 reactie

Hi Govi and welcome to the NS Community! 

 The best thing you can do is contact our customer service. Click here to contact them. They can check what has happened for you. 

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