beantwoord

Weekend free subscription

  • 15 januari 2018
  • 2 reacties
  • 121 Bekeken

Hi I am trying to get the weekend free tickets, but it keeps saying it doesn't recognize this. Anyone else having this issue?
This is the message: Unfortunately, your request can not be processed. We can not find the main subscription you provided in our administration, or the main subscription is no longer valid. For any questions, please contact NS Customer Service.
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Beste antwoord door klant_Jac 15 januari 2018, 21:52

welco!e at this forum, alicemarie
It seems that your card has a problem
call or text or chat
https://www.ns.nl/en/customer-service/contact
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welco!e at this forum, alicemarie
It seems that your card has a problem
call or text or chat
https://www.ns.nl/en/customer-service/contact
Hi alicemarie and welcome on our forum. Is the problem solved? Please contact the customer service so they can check your ov-chipcard.

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