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Weekend subscription cancellation

  • February 12, 2025
  • 1 reactie
  • 80 Bekeken

If I unsubscribe the NS Weekend Free subscription before it expires, can I still travel free during weekends until the expiring date of the subscription? 

Do I need to contact customer service all the time to change the weekend subscription to NS Flex Basis?

 

Beste antwoord door Rory NS

Hi Sachini, welcome to the NS Community!

You can easily switch your subscription to NS Flex Basis after loging in to your Mijn NS account. At NS Customer Service we are also happy to help you and to answer all your questions. A switch to any other NS Flex subscription, including Basis, will take effect immediately. That means that you will travel directly after changing with your new subscription.

1 reactie

Rory NS
Moderator
  • Moderator
  • Antwoord
  • February 12, 2025

Hi Sachini, welcome to the NS Community!

You can easily switch your subscription to NS Flex Basis after loging in to your Mijn NS account. At NS Customer Service we are also happy to help you and to answer all your questions. A switch to any other NS Flex subscription, including Basis, will take effect immediately. That means that you will travel directly after changing with your new subscription.