Hi, I have some questions regarding the validity of the groupsretour ticket. If I have a groupsretour ticket that says Amsterdam - Groningen on its front, the ticket is valid both ways right? Either if I travel towards Amsterdam or towards Groningen, it is still valid, isn't it? Or is there a starting time at which I'm allowed to travel in the opposite direction? (I already know that I cannot travel before 9 from Monday to Friday, so I'm not refering to that time constraint) Could you show me an official paper or document (also in Dutch is ok) which says all the rules, terms and conditions about the groupsretour ticket? Thanks in advance!
Beste antwoord door Thom
Unfortunately the train conductor is right. You need to travel to Groningen first. I considered this as logical but more explicit: It is in this case not allowed to take the opposite direction and to leave from Groningen. Your groupticket was not valid and there is no official right for a reimbursement. The conductor could have given a fine of 35 euros, so he was nice actually. Maybe some refund is possible but that is not up to me but to a NS-moderator. They are here every day and mostly within hours.