I used a coupon code for getting a ticket and during the process there was an error and the ticket was not issued. The process never arrived at the final ticket nor I received an email with the ticket. However when I try to use the same couponcode, now I get the message that it has been used. How can I recover the coupon code?
Beste antwoord door Laura NS
Hi Olgamvr and welcome to our NS Community!
Sorry to read that this happened. What usually works is to remove the browser history and cookies and then try again. If this doesn’t work, then I advise you to get in touch with our customer service, so they can look into it for you.