I wanted to know if it is possible to change a birth date on a group ticket? During the purchase, 15th was put in instead of 14th as the day by accident and all of the other information is correct.
Beste antwoord door Thomas NS
Unfortunately you cannot alter the date of birth once the ticket has been fully made and opened/printed. Officially this ticket is not valid, since your personal details do not match the details on the ticket, but our train conductors usually don't make a big deal out of this. Especially if you contact them as soon as you see them at the station, or if you look for them in the train. My advice: explain the situation and ask them if it is okay to use the ticket like this anyway. Good luck and enjoy your travels!