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beantwoord

refund

  • 17 December 2024
  • 1 reactie
  • 30 Bekeken

I bought the ticket on NS, but I didn't receive the mail until the train was about to arrive. I bought the same train ticket twice in order to take the train。Request a Refund for a ticket E516671587 (Refund), E516671872 (usded)

Beste antwoord door Tochjo

This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, do not have access to customer data and cannot help you with this situation.

You should contact customer service directly to speak to an NS employee. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.

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Tochjo
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  • 17 december 2024

This community is meant as a place where travellers can be helped by other travellers. We are not NS employees, do not have access to customer data and cannot help you with this situation.

You should contact customer service directly to speak to an NS employee. This can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.


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