Forgotten check-out

  • 4 October 2021
  • 2 reacties
  • 38 Bekeken

I forgot uitcheck yesterday 04.10.21 between 17.00 and 21.00 from Amsterdam to Groningen .Could you please correct this please? Thanks in advance.

2 reacties

Good morning Abdulkadir Odaci. Welcome to the NS Community.

Please contact Customer Support for this, they'll be able to fix it for you.

Reputatie 6
Badge +1

IF you have a chipcard you can do it yourself via the ns-site. ´uitcheck gemist´ But the normal fare might well be more as the 20 eur now charged as ´no check out´

IF you had a single ticket from the machine-then there is not any need to. Same for tickets loaded on fone.