I'm wondering if anyone is working at all at the Customer Service.....I raised my complaint more than a month ago but haven't gotten any response since. I even wrote directly to nsonline again as well as contacted NS via chat. Another two weeks passed and nothing...
Beste antwoord door Klaas-Jan NS
I talked this case over with the 'International' department and we believe we've made a mistake. We will refund the difference and i hope the case is closed with that.