lost suitcase!!!

  • 5 november 2019
  • 3 reacties
  • 139 Bekeken


I located my lost suitcase in the Netherlands and have already paid for the shipment.Now I got an email:


We have not yet recieved an identification number from you.

It starts with 8001

If you provide this number we shall send your item to you as soon as possible

I do not have a number with 8001 and where should I enter it? After all, I only received this email?!?!?!?


3 reacties

I can't find that number for you Mattheus15. I think that is your personal number you get when filing a lost item. Like I mentioned in the other topic. You can contact our costumer service. They can help you.

and if I send you the order number? could you help me then?

Unfortunately we are not from that department. We cannot look into it. You can contact our customer service for this.