Since last week the chat does not work and also no one answers when I call NS. What is happening? It is rather urgent for me because I have a few days left to cancel my ticket and get a refund. What do you think I should do? Is there another way to contact them?
Thank you in advance,
Beste antwoord door Denice NS
: I have cancelled Margarita her product and the € 50 will be refunded to her account :)
If you have a similar situation you can best contact our Customer Service.
This is the easiest via Facebook, Twitter or Chat.