beantwoord

Order cancellation


Dear Ladies and Gentleman,

I just ordered an OV - Chipkaart online. However, I entered the incorrect contact information.

I am a German student staying in Amsterdam for a few months and I entered my German address in the contact information with the assumption that later on I would need to entered the sending address, which of course, would be the address I am staying at in The Netherlands.

Could it be possible to cancel the order or to change the address, so that the card is not sent to Germany?
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Beste antwoord door Thom 28 augustus 2017, 15:55

Ask customer Service: 0031 30 7515155

In general Twitter and Facebook are faster.



Twitter: https://twitter.com/ns_online
Facebook: https://nl-nl.facebook.com/nederlandsespoorwegen
Chat and others: http://www.ns.nl/klantenservice/contact
Bekijk origineel

2 reacties

Reputatie 7
Badge +4
Ask customer Service: 0031 30 7515155

In general Twitter and Facebook are faster.



Twitter: https://twitter.com/ns_online
Facebook: https://nl-nl.facebook.com/nederlandsespoorwegen
Chat and others: http://www.ns.nl/klantenservice/contact
Ok, thank you!!

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