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Student discount weekend

  • 12 september 2020
  • 1 reactie
  • 283 Bekeken

Hi, I have the student NS week abonement. Are the weekends supposed to be 40% discounted? My abonement started 1.9. but saturday 5.9. I had to pay full price of the train ticket. Please could you explain, thank you! 

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Beste antwoord door Mark NS 12 september 2020, 11:57

Hi Evevav, welcome to the NS Community. 

With the student week subscription, you are supposed to receive 40% discount in the weekend. Do you have NS Flex on the same chipcard? If that's the case, the 40% discount part of the student subscription doesn't work and the advise is to cancel NS Flex completely. You can contact customer service for this by phone, chat, Facebook or Twitter. 

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1 reactie

Hi Evevav, welcome to the NS Community. 

With the student week subscription, you are supposed to receive 40% discount in the weekend. Do you have NS Flex on the same chipcard? If that's the case, the 40% discount part of the student subscription doesn't work and the advise is to cancel NS Flex completely. You can contact customer service for this by phone, chat, Facebook or Twitter. 

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