My husband was to take the train early in the morning to go to Zwolle today to take an exam. But there is disruption and the extra traveling time is unpredictable. So he has to drive to Zwolle instead of taking the train. He has to arrive at the integration exam center by 10:20. If he takes the train and the extra traveling time is more than one hour and he will definitely be late for the exam and he will have to sign up for the exams and pay for the exams again. So he has to choose to drive to make sure he is on time for the exams. And he also has to pay for the parking now. This is why he requests a refund. Could you reconsider the situation? Thank you.
Beste antwoord door Thom
Contact Customer Service for a refund of your ticket. There will be no refund for the costs of your alternative with the car, maybe for the ticket.
English is spoken.