Dear Mr./ Ms.
On 21st January morning. I supposed to take the intercity from Lelystad to Hoofddorp (transfer in schiphol) but there was sth wrong and the train stopped at Almere Oostvaarders. And I need change my train there. When I checked in in Lelystad, its before 9 o'clock. But because the train stopped and I need checked out and take another train from Almere Oostvaarders, and the checkin time is already over 9: 11. I think i should get my money back for the distance from Almere Oostvaarders until Hoofddorp.