one week of strikes along the entire railway. And they still charge me for the entire subscription ... when will I get a refund for a week's strike in February?!
Beste antwoord door Daniel
Bekijk origineelone week of strikes along the entire railway. And they still charge me for the entire subscription ... when will I get a refund for a week's strike in February?!
Beste antwoord door Daniel
Bekijk origineelIt looks like TS travels with a regional operator only. Those actually do offer a compensation during strikes based on the Algemene voorwaarden Stads- en Streekvervoer.
For strikes with a duration of multiple days you'll be eligible for a refund of 1/365th of the yearly subscription costs for each day of the strikes. You'll have to contact the regional operator for that however and not NS.
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