First of all, sorry for talking in English but my dutch is not good enough to write everything in dutch. I was travelling on saturday, the inspector came to check my OV but I was not able to find it. I made checkin but because I was wearing a bag, I just was not able to find it and I got a fine. Few minutes after I found the OV but of course, I have now a fine...
Can I clame it? I can prove that I made check-in for that trip before the fee.
Beste antwoord door Herman NS
You can contact our customer service for help.
It is also possible to send me a private message. You can click on my name and click on 'stuur bericht'. Can you send me your address, name, date of birth, the number of your OV-chipcard and the reference number of your fine? I have moved your topic to our forum 'in de trein'.