beantwoord

I got a 50€ fine first

  • 23 juni 2020
  • 1 reactie
  • 97 Bekeken

I got this 50€ fine. This is the very first time. I was told if I get this first I can ask them to remit my fine. Is that true? And if it is where can I write them?  Email or here on the website? Thank you for helping me out. 

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Beste antwoord door Sascha NS 23 juni 2020, 19:12

Good evening rena21. Welcome to the NS Community.

There's a possibility that the € 50,00 fine will be waived. You can contact our Customer Service on Facebook, Twitter, Chat or by phone on 030- 7515155 and they'll look into it for you.

It's not a given that the € 50,00 will be waived just because it's your first time though. The conductor has the right to deny you that option if need be. 

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1 reactie

Good evening rena21. Welcome to the NS Community.

There's a possibility that the € 50,00 fine will be waived. You can contact our Customer Service on Facebook, Twitter, Chat or by phone on 030- 7515155 and they'll look into it for you.

It's not a given that the € 50,00 will be waived just because it's your first time though. The conductor has the right to deny you that option if need be. 

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