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beantwoord

I lost my right hand glove

  • December 27, 2022
  • 3 reacties
  • 85 Bekeken

Hello, I dropped the right hand of my gloves in the train today from Vleuten (09:35) to Utrecht Lunetten (09:57). I wonder if your staff or someone found it. Attached please find a photo of the left hand one. 
 

thank you and happy new year!

 

Beste antwoord door Thom

https://www.ns.nl/en/customer-service/lost-or-stolen/lost-and-found-items.html

 

The trainconductor checks for lost and found items and will report it. Follow the instructions and Contact Customer Service.

3 reacties

Thom
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  • Super user
  • 25337 reacties
  • Antwoord
  • December 27, 2022

https://www.ns.nl/en/customer-service/lost-or-stolen/lost-and-found-items.html

 

The trainconductor checks for lost and found items and will report it. Follow the instructions and Contact Customer Service.


Tjan
  • Reisleider*
  • 79 reacties
  • December 27, 2022

Hello Sy, welcome to the NS Community!

 

This link sends you to the Lost&Found page of the NS. You can notify them to be on the lookout for your item so they’ll send you a message if it’s found. Usually after 3 days. If not, it’s recommended to contact them again after 3 days. If it has been found and not collected yet after 5 days, it will be sent to the Bureau Gevonden Goed (basically National Bureau where everything gets deposited that’s Lost&Found) 

 

Good Luck and hope this was helpful.


Tjan
  • Reisleider*
  • 79 reacties
  • December 27, 2022

https://www.ns.nl/en/customer-service/lost-or-stolen/lost-and-found-items.html

 

The trainconductor checks for lost and found items and will report it. Follow the instructions and Contact Customer Service.

Ah it seems Thom had included an English Version of the site. Might seem more appropriate.