Hello. Today the train station fined my losted bag with my wallet. My wallet had my visa cards. The cards will be send to the police? Because I am just a visitor here to the Netherlands. Thank you!!
beantwoord
Lost bug and cards
Beste antwoord door Erryt NS
Hello ChristinaVasil, welcome at our community,
It's really pitty that you've lost your wallet. If you've contacted our customer service and my colleagues have asked if your wallet has been found, it will be brought to the nearest station. You can pick it up there.
Hi Christina,
You can find more information about Lost and Found Items (also in English).
How do you know the trainstation found the lost bag with your wallet? Did you allready receive an e-mail with more details?
NS is not allowed to hold found debit cards. They always pass them to the responsible authorities. You will have to block and replace them yourself.
But when I understand correctly, the visacard was in the wallet in your bag. Maybe they leave the card in your wallet and you can request your bag back.
I hope you will get your belongings back soon.
Hello ChristinaVasil, welcome at our community,
It's really pitty that you've lost your wallet. If you've contacted our customer service and my colleagues have asked if your wallet has been found, it will be brought to the nearest station. You can pick it up there.
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