Nowadays, I really suffered from daily commuting trip between Delft to Tilburg and vice versa. I have 10 trips every week.
-In the week before last week, 5 of 10 has more than 30 mins delay (even 1 of them is more than 1 hour delay).
-In last week, 6 of 10 has more than 30 mins delay. (2 of them I asked my colleague in Breda to pick me up at Breda station and drive to my company by car)
Today, I have another 1 hour delay.
I am wondering why there are a lot of problems about HSL? If NS is unable to run the train on time, why did you make the decision of using HSL at end of 2016? (Do not speak about wind problem on the Bridge, NS should evaluate it before start using HSL).
In addition, when I checked the timetable between Delft to Tilburg, I found both NS website and APP does not show the following possible routes:
Intercity(Delft--Rotterdam) & Intercity direct(Rotterdam--Breda) & Intercity (Breda--Tilburg)
Intercity(Delft--Dordrecht) & Sprinter (Dordrecht-- Tilburg)
I know you would explain that the timetable always show the shortest travel route. However, considering the current unstable HSL route, will it be better if NS can show the routes as much as possible?
I attached my claims in the past two weeks for proofing.