Can't add Chip Card to my account

  • 17 March 2022
  • 3 reacties
  • 233 Bekeken

Hi Guys, I can't register my personal chipcard to my account.

Anny suggestions?

I am getting the following:




Beste antwoord door Lorena NS 17 March 2022, 14:10

Bekijk origineel

3 reacties

Reputatie 6
Badge +2

Hi llllFenixllll and welcome to the NS Community! 
Unfortunately, we have a malfunction at the moment which makes it impossible to add your OV-chipcard. We are working on this, so please try this again later this week.

Hi Lorena, another question, I have the flex subscription in this new personal chip card (the one that is 5.10 euros per month). Then, I was trying to add the bicycle lending service from the app to the card. However, in the checkout step it says that I can not add that service because I have the flex monthly subscription. Does this means that I have to order yet another card only for the bike renting?


Thanks! :)

Reputatie 7
Badge +3

OV-fiets is already included with NS Flex , so no need to have a separate OV-fiets subscription.