beantwoord

Cannot retrieve travel history

  • 12 October 2021
  • 2 reacties
  • 147 Bekeken

Hi Team, 

My travel history is not loading on mijnNS. It says there's an error. 

When will this be fixed? I need to submit receipts to my office to get my travel costs reimbursed and I cannot access my travel history here :( 

Awaiting your response. 

Thank you, 

Mithila 

 

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Beste antwoord door Erryt NS 12 October 2021, 14:18

Bekijk origineel

2 reacties

When will this bug finally be fixed? It either shows no travel history or shows only the last 8 transactions. It works, but inconsistently.

Hello MKanugo, welcome at our community,

 

That's odd. Do you happen to have another expired OV-chipkaart linked to your account? You can always contact our customer service to have this sorted out.

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