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[English] Error page after successful login

  • 6 april 2020
  • 3 reacties
  • 75 Bekeken

Hello,

 

I am facing an issue with ns website.

 

I'm able to login with my user credentials  but for some reason I see the error page saying:

An error has occurred. Please try again or contact NS Customer Service on 030-751 51 55.

Mobile app works fine.

 

How can this be fixed?

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Beste antwoord door aleksandr 6 april 2020, 14:09

Hi Rizana,

 

I fixed that by clearing cookies in my browser…

 

Thank you for your quick response

Bekijk origineel

3 reacties

Welcome to our Community, aleksandr.

At this  moment, there is no known malfunction.

 

Can you try it again later? And if it doesn't work than, you can try contacting our Customer Service. At this moment, it is really busy. You can try it in the evening on +31 30 751 51 55. We are available 24/7.

Hi Rizana,

 

I fixed that by clearing cookies in my browser…

 

Thank you for your quick response

Good to read that clearing cookies helped!

You're welcome!

Have a nice day!

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