I liked to charge my OV cart and by some tickets but I receive an Error that your birthday is not match with your OV cart(Error 102).
i checked my profile and noticed that my birthday is null. I do not access to edit it. what should i do ? I cannot use my OV card at all.
could you please fix it?
For this, you should contact customer service directly. They can add the date of birth for you. The fastest way to do this is by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.
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