Error 102

  • 11 September 2022
  • 1 reactie
  • 19 Bekeken

I liked to charge my OV cart and by some tickets but I receive an Error that your birthday is not match with your OV cart(Error 102).

i checked my profile and noticed that my birthday is null. I  do not access to edit it. what should i do ? I cannot use my OV card at all.

could you please fix it?


Beste antwoord door Tochjo 11 September 2022, 19:29

Bekijk origineel

1 reactie

Badge +3

For this, you should contact customer service directly. They can add the date of birth for you. The fastest way to do this is by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.