Hi. I am trying to " mijn OV-chipkaart koppelen". I just asked for my Ov-chipkaart" I am doing step 1 "Stap 1: Kaartservicecode aanvragen". it asks for my "gegevens" I dud put my number there my "kaartnummer" and my email adress, but unfortunately I receive the message "Het ingevulde e-mailadres wijkt af van het e-mailadres voor de OV-chipkaart dat bij ons bekend is."
I don't understand what is happening. Do you have any ideas? Thank you for the help
icon
Beste antwoord door Inge NS 1 februari 2016, 17:10
Hello Conrado, welcome to our Service forum! You can ignore this message and press the button 'verder' (continue). Shortly afterwards you will receive two e-mails with further instructions. Please, click
here for English instructions.
Bekijk origineel