beantwoord

how can i get my refund when my bank account is expired?

  • 16 april 2020
  • 1 reactie
  • 65 Bekeken

Hi, I was charged double money last month. the invoice email said I should pay all the money and then I would recieve my refund. So I transfered money as the invoice which was double wrongly with my friend’s bank account. But I didn’t receive the invoice two month passed. And I try to contact NS by their website but nobody replied. Does NS have any email so I can contact them?  

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Beste antwoord door Stijn NS 16 april 2020, 15:21

Good afternoon cloudia and welcome to the NS Community!

I'm afraid we don't have an e-mail address that you can use. You can contact our Customer Service by phone, via Twitter, Facebook or by opening a chat conversation. All options can be found here.

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1 reactie

Good afternoon cloudia and welcome to the NS Community!

I'm afraid we don't have an e-mail address that you can use. You can contact our Customer Service by phone, via Twitter, Facebook or by opening a chat conversation. All options can be found here.

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