beantwoord

Invoice errors


Hi,

When I click on Facturen in my NS account, I receive this message: 'Het is niet gelukt om uw facturen op te halen' and cannot view invoices for my past purchases. What is the way to fix this?

Thanks!
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Beste antwoord door Stijn NS 2 januari 2019, 13:45

Good afternoon TCELIK and welcome to the NS Community!

I'm sorry to read that you're having these issues with your Mijn NS account. I can't tell for sure whats causing you to get this error without checking your account itself. I would recommend for you to contact our Customer Service, prefferably via Live Chat or Social media. My colleagues there will be able to help you further.

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1 reactie

Good afternoon TCELIK and welcome to the NS Community!

I'm sorry to read that you're having these issues with your Mijn NS account. I can't tell for sure whats causing you to get this error without checking your account itself. I would recommend for you to contact our Customer Service, prefferably via Live Chat or Social media. My colleagues there will be able to help you further.

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