I filled a form online, it took more time....the irony is that in the reply, they ask me to use the link next time, pffffff....
Besides, when I checked out twice in the morning by mistake, so the system considers I am checked in...well then I check 9 hours later, from the same station, the system takes it as a check out (see enclosed for clarity). So, if it from the same station, explain to me why I am charged 10euros? for no travel, over 9 hours? :@
Please tell me what to do to avoid all the trouble, and have this "link" on Mij NS.
Gr.
Beste antwoord door Thom
Just call Customer Service. English is spoken 030 7515155,
When you enter a station with gates check in at the outside and when you check out at the inside. The gates react differently. Don't confuse them.
Bekijk origineel
When you enter a station with gates check in at the outside and when you check out at the inside. The gates react differently. Don't confuse them.