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Naar NS.nl

Request of the wrong tag

  • December 13, 2024
  • 1 reactie
  • 30 Bekeken
A

 

Hi, 

I request of the wrong card tag.

I was supposed to take Arriva but I tagged on NS by accident. Could you make a refund of 12:03 journey? I retagged on Aarriva immediately after that. I attach the screenshot. Thank you. 

 

Best,

Seoyoung

1 reactie

Laura NS
Moderator
  • Laura NS
  • Moderator
  • December 13, 2024

Hi Seoyoung and welcome to our NS Community. Customer service can help you with your trip with the correction of € 12,00. 

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