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Hi, 

I request of the wrong card tag.

I was supposed to take Arriva but I tagged on NS by accident. Could you make a refund of 12:03 journey? I retagged on Aarriva immediately after that. I attach the screenshot. Thank you. 

 

Best,

Seoyoung

Hi Seoyoung and welcome to our NS Community. Customer service can help you with your trip with the correction of € 12,00. 


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