Anyone experienced something like that?
What should I do?
Beste antwoord door Denice NS
You mean a Mijn NS-account? To see your travelhistory via 'Mijn reishistorie (trein)' you first need to attach your card to your account. You can do this in your account via the option 'OV-chipkaart toevoegen'. After you have done that your travelhistory should be available. If you still can't see your travelhistory you can go to your 'mijn producten' page and check if there is an option called 'Aanvragen inzien reisgegevens' available. If so you can click this. Also check if there are cards in your account that might be blocked/expired. If you have an expired card in your account my advice is to remove this card via 'OV-chipkaart verwijderen uit uw NS-account'. If after this you still can't see your travelhistory please let us know.