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Unable to activate the account

  • 13 oktober 2015
  • 2 reacties
  • 119 Bekeken
S
Apologize for using English, I don't speak much Dutch.
Yesterday I tried to create My NS-account. I've got an activation code, but I cannot use it, every time I click it, I only see following page: " Er is iets fout gegaan

Bij het opvragen van de gewenste informatie is iets fout gegaan. Een melding hiervan is opgeslagen, zodat de fout opgelost kan worden. "

What should I do in such situation?
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Beste antwoord door Sivan NS 14 oktober 2015, 09:41

Hi Success, and welcome!

Sorry to hear that you are having difficulties acitvating the Mijn NS account. It is best to contact our Customer Service via 030-7515155. It won't be a problem that you speak English.

Good luck!
Bekijk origineel

2 reacties

Matthewmeeuw
My english is not so good. You could possibly contact 030-751 51 55 They can give you explain your question.

Sincerely
Matthew
Sivan NS
Hi Success, and welcome!

Sorry to hear that you are having difficulties acitvating the Mijn NS account. It is best to contact our Customer Service via 030-7515155. It won't be a problem that you speak English.

Good luck!

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