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Unable to Register

  • 19 september 2019
  • 11 reacties
  • 133 Bekeken
M
i
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Beste antwoord door Laura NS 19 september 2019, 11:40

You say you don't have it with you (right now?), but did you receive it at all, by letter?
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11 reacties

Laura NS
Rank
Hoi Miss Lodha en welkom op onze NS Community!

Wat is je vraag/opmerking?
M
i am unable to register on the mail page as it is routing me to to this page PFA (please find attached ) as i do not have confirmation code with me :

M
Please let me know what should i do
Laura NS
Rank
You say you don't have it with you (right now?), but did you receive it at all, by letter?
M
yes i am uanble to proceed further to book ov chip card also i do not have the confirmation code with me how do i will get it ??

As i need ov chip card asap for my travel purpose but notable to do anything since it got stuck at this page where it is asking me confirmation code again and again .

I have not received any details about confimration code who can help me to get it need your advice
Laura NS
Rank
The code will arrive ASAP. However, you do not necessarily need an account in order to get the OV-chipcard with the season ticket. You can order this on our webpage. What kind of season ticket did you have in mind? If you do not want a season ticket, and only an OV-chipcard, you should order this at https://www.ov-chipkaart.nl/purchase-an-ov-chipkaart/apply-for-personal-ov-chipkaart.htm.
M
my friends orderd it from https://www.ns.nl/selfservice/verificatie?1 and got the registraion done and choose package 32 euro plan also i need that
Laura NS
Rank
Can you try "Nieuw bij NS?" at https://www.ns.nl/nsflex/webshop#/bestelling/klantgegevens?
M
Hi Team ,

This application ask for https://www.ns.nl/nsflex/webshop#/bestelling/klantgegevens? 7.5 euros for the enabling the card , but through ns.nl i was looking for direct reacharge of 32 euros weekend plan
M
I found that option is suitable for me , please could you check and confirm me with ns.nl option to enable the card
Laura NS
Rank
I suggest you get in touch with our customer service, for they can take a look at the registration code and account.

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